BUYER PROTECTION POLICY

LATE SHIPPING

________ protects shoppers under the Buyer Protection Program.

Products without an active tracking number by the stated Ship Within timeframe (+1 additional week) are eligible for a full refund upon customer request.

MISLEADING REPRESENTATION

Products not matching their descriptions or photos qualify for a full refund.

Photo evidence is required, and disputes must be submitted within 10 days of delivery.

DAMAGED OR LOST PACKAGES

Items damaged during transit are eligible for a full refund with photo evidence submitted within 10 days of arrival.

Lost package claims must be supported by tracking information. A dispute must be submitted within 90 days of shipment.

A refund will be issued if the carrier cannot locate the package within a reasonable time-frame.

(Products scanned as Delivered are not covered for theft.)

SIZE EXCHANGES

Eligible if:

1. The original product and desired size are available on ________.

2. Item is unworn, in “as-new” condition with original tags.

Customers pay a $5 return shipping fee. Requests must be made within 10 days of delivery. The platform covers shipping for the new size. If the size is unavailable, the sale becomes final.

FINAL SALE

Orders not covered under the categories above are considered final sale.